Last updated: 03 March 2026

Privacy Policy

Who we are

Caldwell Estate is a privately owned hotel located at Pointe du Cap, Saint Lucia, LC04 201, West Indies. When you make a reservation, enquire about a stay, or interact with our website, we collect and use certain personal information about you. This policy explains what we collect, how we use it, and what your rights are.

What we collect

When you make a reservation or contact us directly, we may collect your full name, email address, phone number, postal address, arrival and departure dates, room preferences, dietary requirements, and any special requests you provide. When you visit our website, we may also collect technical information such as your IP address, browser type, and pages visited through the use of cookies.

How we use your information

We use your personal information to process and confirm reservations, communicate with you before, during, and after your stay, arrange experiences and services on your behalf, respond to enquiries, and improve the Caldwell Estate website and guest experience. We do not sell your personal information to third parties. We do not use your information for automated decision making or profiling.

Who we share it with

We may share your information with trusted third party service providers who assist us in operating the estate and delivering your stay, including payment processors and booking platforms. All third parties we work with are required to handle your information securely and in accordance with applicable data protection law.

Your rights

You have the right to access the personal information we hold about you, request corrections to any inaccurate information, request deletion of your information, object to how we use your information, and withdraw consent at any time where consent is the basis for processing. To exercise any of these rights, please contact us.

Changes to this policy

The wellness offering at Caldwell was built around one idea. That rest and movement are not opposites. They are the same thing done at different speeds. Everything here, from the outdoor training sessions to the spa, is shaped by the island and the particular quality of stillness that only the Caribbean provides.

Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.